Terms and Conditions

1. Definitions

• "Company", "we," or "us" refers to Banner Pest Control.

• "You" refers to any user of our website or customer of our services.

• "Services" refers to all pest control treatments, inspections, and related offerings provided by Banner Pest Control.

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2. Use of Website

✔ Our website is for informational purposes only.
✔ You agree not to misuse the site, including unauthorized access, spamming, or distributing harmful material.
✔ Any reliance on information from our website is at your own risk. We do our best to keep information up to date, but we do not guarantee accuracy.

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3. Service Agreements & Scheduling

• Service Requests: Booking a pest control service does not guarantee immediate treatment. Scheduling is subject to availability.

• Inspection Fees: Some services may require an inspection before treatment. Fees may apply.

• Service Guarantees: Effectiveness varies based on pest type, infestation severity, and customer cooperation. We will discuss expected outcomes before service.

• Cancellations & Rescheduling: Customers must provide at least 24 hours' notice to cancel or reschedule appointments.

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4. Payments & Billing

💳 Payment Methods: We accept credit/debit cards, checks, and online payments via Stripe.
📅 Due Date: Payments are due upon service completion, unless otherwise stated.
🚫 Late Payments: Unpaid balances may result in additional fees or service suspension.

For billing questions, contact us at (978) 453-3660 or rick@bannerpest.com.

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5. Refunds & Satisfaction Guarantee

We strive to provide top-quality pest control services. However, we do not guarantee 100% elimination in a single visit due to pest behavior and environmental factors.

✔ If you are unsatisfied, please contact us within 7 days of service.
✔ Refunds are provided only if treatment was not performed as agreed.

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6. Liability Disclaimer

✔ We are not liable for:

• Pre-existing pest damage to property.

• Reinfestation due to environmental conditions, poor sanitation, or third-party actions.

• Health issues resulting from pests or pest treatments.

✔ Customers must follow all post-treatment guidelines provided by our technicians to ensure treatment effectiveness.

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7. Intellectual Property

✔ All content, logos, and materials on our website are owned by Banner Pest Control.
✔ You may not copy, distribute, or reproduce any content without our written consent.

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8. Privacy & Data Protection

✔ We do not sell your personal information.
✔ Your data is used only to provide pest control services and improve our website.
✔ See our Privacy Policy for more details.

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9. Termination of Services

We reserve the right to refuse or terminate services if a customer:
✔ Fails to comply with these Terms & Conditions.
✔ Engages in threatening, abusive, or fraudulent behavior toward our staff.
✔ Has outstanding unpaid invoices beyond the due date.

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10. Changes to Terms & Conditions

We may update these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our services constitutes agreement to updated terms.

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11. Contact Us

For questions about our Terms & Conditions, please contact:

📞 Call or Text: (978) 453-3660
📧 Email: rick@bannerpest.com
💻 Website: www.bannerpest.com

🚫 Effective Pest Control—Done Right. Contact Banner Pest Control Today! 🚫